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Author Topic: New Data Fee - How do y'all feel about that?  (Read 1728 times)
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ziggswife
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« on: January 09, 2010, 03:21:19 PM »

Hi everyone, Happy New Year.  I was wondering how everyone is taking the news about the new Data Fee for the EnV Touch and several other phones.  I'm thoroughly disgusted because if I wanted a Smart Phone, I'd have one.  Let me rephrase that: if I could AFFORD a plan with a Smart Phone, I'd have one.  I'm trying to save money, not spend more on stuff I don't need!

I asked the Cust. Service Rep. about it when I was in the store getting my V07 upgrade and she blathered on about doing it because people were "accidentally" getting data charges and then asking Verizon to take them off their bill.  So, how does that make sense? " Let's make it more expensive to own an enV Touch so they won't have a big bill instead of making it more difficult to accidentally get on the internet without knowing that you did it"Huh??  How does that logic make sense?

Anyway, we are due for phone upgrades in March.  I was going to replace my Touch, give my Touch to my daughter and replace my son's enV2 with an enV3.  But now, if I do that, we will have not one, but TWO data fees of $9.99 each for our phones.  Sure I'd love to have a data plan, I cannot afford it.  Will I be able to go backwards to an enV3 or a Samsung Alias 2?  My upgrade will be a downgrade....or I can just keep my phone and give my daughter the upgrade.  But then, I'm stuck with this phone for two more years: what if it goes belly up???  Arrgghh!  What to do???

Thanks!
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RJT185
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« Reply #1 on: January 09, 2010, 03:55:48 PM »

VZW does have a point, since a large majority of customers fall in the "whoops I didn't mean to category, please refund me those seven dollars."  However I do not agree with the "mandatory" aspect.  Now, last time I checked it wasn't either you get the $9.99 per month plan or you can't get this phone.  But if it is then shame on VZW.  What they should do is block DATA.  Anyone can do it manually.  So if you get any of the enhanced media phones (envTouch, Rogue, etc) without a data plan if you were to access the browser by mistake you'd automatically get a message saying "Dial *611 to Add Data Services".

Unfortunately, if you're smart enough to complain about it, you're smart enough to not make the mistake on your own.  It's the other 90% of the customer base that's too ignorant and ruins it for the rest of us.

For your personal case, you can use your upgrade in any way you want.  A lot of times going to a "simpler" model means you'd get closer to the ever so sweet FREE price.  Doing an env2 to env3 upgrade shouldn't require the data plan.  It's not an enhanced multimedia device last time I checked.  Nor would the Alias require the data plan.

Keep in mind the cheapest "smart-phone" plan is $30 on top of the voice minutes you're already paying.  So this 10 dollar fee, while an additional expense, still remains at just a third of what a smart phone would have to pay additionally.

Lastly, try using the billshrink.com service.  It's pretty handy to sit down and figure out the cheapest set up for your family plan. Smiley

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ziggswife
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« Reply #2 on: January 09, 2010, 04:52:43 PM »

VZW does have a point, since a large majority of customers fall in the "whoops I didn't mean to category, please refund me those seven dollars."  However I do not agree with the "mandatory" aspect.  Now, last time I checked it wasn't either you get the $9.99 per month plan or you can't get this phone.  But if it is then shame on VZW. 

this new $9.99 required data plan with HTML activated phones just started sometime either right before or right after the New Year.  the enV Touch is one of them.  If you are due for a new phone and want a Touch, you cannot get one w/o the data plan.  And if you get it and call to have it turned off at a later date; your phone will no longer work.  Just like a Smart Phone only cheaper, like you said.  But, I don't want data, don't need data and can't afford data.  So my only option is to choose a "lesser" phone or keep the one I have until it quits and never works again.  And if I do go with a "lesser" phone and give this one to my daughter (cause hers is junk and on its last leg) she will have to pay the $9.99 fee or they won't activate the phone.  It just plain sucks.  They're doing it BECAUSE THEY CAN.
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mkrowkis
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« Reply #3 on: January 09, 2010, 05:06:45 PM »

I got the phone from eBay Dec 2009 and upon upgrading to the EnV Touch via *228, I was forwarded to an operator that told me that in order to upgrade a $9.99 a month data plan is now required. I tried to talk my way out of the data plan but it was to no prevail. It's a good point that a simple solution would be to deny the phone data access but unfortunately verizon is greedy. I'd also like to point out that your eligibility for a phone upgrade in march is only a sales pitch for you to get a new phone and to lock you in as a customer!  If you're happy with your phone right now than you won't need to upgrade. You won't automatically be locked in another 2 years after March, instead you'll just be paying Verizon the regular monthly bill without being under contract. Lastly, March is coming up but it seems the future of phones is getting better and better!
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RJT185
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« Reply #4 on: January 09, 2010, 07:16:02 PM »



I'm very well aware of the definition of an "Enhance Multimedia Phone" as I was in the market right when VZW decided to ennact the requirement.  However, it wasn't until a month after the new "EMP" phone category emerged that VZW decided to make the $9.99 mandatory.  I'm not arguing it's not unfortunate.  I'm not arguing it's not a clearly money driven decision.  But as someone who knows VZW in and out, the amount of hassle caused by people using data without packages then fighting the charges on the premise of it being a mistake was quite staggering and time consuming.

If you currently have an env touch, and are not paying the $9.99 then don't change that line and leave as it.  Until you actually make a change to the contract they can't back-date changes.  Furthermore, there's a lot of phones outside the "EMP" category that can definitely provide just as good of an user experience without relying on the Full-HTML browser (which at the root of this problem is the main selling point for the ENV TOUCH, SAMSUNG ROGUE, and other E.M. phones).


ps: mkrowkis mentioned, if you're not looking to get stuck for 2 more years you should consider getting a phone through other sources that has a warranty and guaranteed ESN.  Once you're free from the contract, you can explore other options or wait until new price plans are posted before hooking on the ball & chain.
« Last Edit: January 09, 2010, 07:48:00 PM by RJT185 » Logged
John0619
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« Reply #5 on: January 09, 2010, 09:22:13 PM »



I'm very well aware of the definition of an "Enhance Multimedia Phone" as I was in the market right when VZW decided to ennact the requirement.  However, it wasn't until a month after the new "EMP" phone category emerged that VZW decided to make the $9.99 mandatory.  I'm not arguing it's not unfortunate.  I'm not arguing it's not a clearly money driven decision.  But as someone who knows VZW in and out, the amount of hassle caused by people using data without packages then fighting the charges on the premise of it being a mistake was quite staggering and time consuming.

If you currently have an env touch, and are not paying the $9.99 then don't change that line and leave as it.  Until you actually make a change to the contract they can't back-date changes.  Furthermore, there's a lot of phones outside the "EMP" category that can definitely provide just as good of an user experience without relying on the Full-HTML browser (which at the root of this problem is the main selling point for the ENV TOUCH, SAMSUNG ROGUE, and other E.M. phones).


ps: mkrowkis mentioned, if you're not looking to get stuck for 2 more years you should consider getting a phone through other sources that has a warranty and guaranteed ESN.  Once you're free from the contract, you can explore other options or wait until new price plans are posted before hooking on the ball & chain.

Wait did Verizon just reclassify the enV Touch as an EMP now? (Gah! I thought it was only the rogue that was an EMP, btw is the Rogue any better than the enV Touch in any way?)

If that's the case I got lucky buying it when it came out and throwing in the good ol' vpak in there.
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ziggswife
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« Reply #6 on: January 09, 2010, 09:33:37 PM »

What they should do is block DATA.  Anyone can do it manually.  So if you get any of the enhanced media phones (envTouch, Rogue, etc) without a data plan if you were to access the browser by mistake you'd automatically get a message saying "Dial *611 to Add Data Services".

How do you manually Block data access? Can you still get/send picture messages and texts if you do that?  Because I am one of those people who are constantly getting a $1.99 charge for data usage and having no idea when I used it or how I used it.  So, I'd like to turn it off.
Thanks for your help.
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ripto
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« Reply #7 on: January 09, 2010, 11:28:47 PM »

I made a post about this when it went into affect awhile ago (http://www.env-touch.com/general-env-touch-discussion/data-plan-required-as-of-11809/).  This required data plan of some sort for the Env Touch was made mandatory of November 8, 2009.
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RJT185
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« Reply #8 on: January 10, 2010, 07:14:54 AM »



I'm very well aware of the definition of an "Enhance Multimedia Phone" as I was in the market right when VZW decided to ennact the requirement.  However, it wasn't until a month after the new "EMP" phone category emerged that VZW decided to make the $9.99 mandatory.  I'm not arguing it's not unfortunate.  I'm not arguing it's not a clearly money driven decision.  But as someone who knows VZW in and out, the amount of hassle caused by people using data without packages then fighting the charges on the premise of it being a mistake was quite staggering and time consuming.

If you currently have an env touch, and are not paying the $9.99 then don't change that line and leave as it.  Until you actually make a change to the contract they can't back-date changes.  Furthermore, there's a lot of phones outside the "EMP" category that can definitely provide just as good of an user experience without relying on the Full-HTML browser (which at the root of this problem is the main selling point for the ENV TOUCH, SAMSUNG ROGUE, and other E.M. phones).


ps: mkrowkis mentioned, if you're not looking to get stuck for 2 more years you should consider getting a phone through other sources that has a warranty and guaranteed ESN.  Once you're free from the contract, you can explore other options or wait until new price plans are posted before hooking on the ball & chain.

Wait did Verizon just reclassify the enV Touch as an EMP now? (Gah! I thought it was only the rogue that was an EMP, btw is the Rogue any better than the enV Touch in any way?)

If that's the case I got lucky buying it when it came out and throwing in the good ol' vpak in there.

Shortly after the EMP was premiered with the Rogue, the envTouch was mode to it's ranks.  Like said above it was on Nov-8-09.
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e-T
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« Reply #9 on: January 10, 2010, 01:11:25 PM »

you manually Block data access? Can you still get/send picture messages and texts if you do that? 

Once you block data on your account, you can no longer send or receive picture messages.
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RJT185
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« Reply #10 on: January 13, 2010, 07:25:57 PM »

This conversation is rendered moot by the restructured data plans per Verizon's Jan-18-2010 changes to come. I posted the article in the boards.
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whiskeyguy
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« Reply #11 on: January 13, 2010, 09:47:48 PM »

I read a story a while back about a VZW customer whose son used data on a new phone when they didn't have a plan... to the tune of $22,000 in one month! First, I cannot understand how that is even possible. Apparently he used 1.4 GB, which if my math is not wrong means he was charged $15/MB, which is freaking crazy.

Anyway, because this guy got Good Morning America and other press involved, VZW credited his account the entire month. Of course every other customer just footed the bill. I am absolutely for VZW blocking data usage on a phone... but they wont because it's more beneficial to charge another $10-$30 a month for data usage.
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vegashomes
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« Reply #12 on: January 18, 2010, 07:35:32 PM »

Now they eliminate the select plans and charge  data fee even for a env3. Less choices and more money. I AM NOT HAPPY
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RJT185
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« Reply #13 on: January 19, 2010, 12:52:57 PM »

Their excuse is that they're streamlining.  haha
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Valkyrie
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« Reply #14 on: January 22, 2010, 05:10:06 PM »

this new $9.99 required data plan with HTML activated phones just started sometime either right before or right after the New Year.

It started exactly on January 18. Verizon's new scheme of sucking every last piece of green paper from your wallet as quickly as possible.

http://www.engadget.com/2010/01/15/verizon-announces-nationwide-unlimited-talk-and-talk-and/
« Last Edit: January 22, 2010, 05:13:01 PM by Valkyrie » Logged
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