LG Updater challenges

Same problem here. I've tried everything. 

*UPDATE*  I actually just checked to see if maybe V07 installed and I didn't know and I see that I now have V03. I started the day with V05!!! Grrrr!! 

Hello geishaslave,

Thank you for your information.  You were right - quite an effort was required, but the effort proved successful.

I did backup my contacts, but via Verizon's backup assistant app.  Everything that was of importance got put on the microsd card.  I have started reading the BitPim forums because I know almost enough to be dangerous with BitPim but not enough yet to use effectively.

The following will roughly approximate your format:

1) I ran MS Update, but the effort was redundant - I'd done that the night before, since last week was a big one for MS releasing patches.  Then restarted and launched LG's updater again, but to no avail.

2) Did delete temporary internet files, and reset security zones, and empty the SSL cache.Go to Internet Options control panel. Delete temporary internet files, set all security zones to default (security tab), go to the content tab and empty the SSL cache.  Then restarted and launched LG's updater again, but to no avail.


3) System restore is already turned off, and I did run disk cleanup - fortunately about 2 GB of junk was deleted, though 30 GB was already free.  Also ran chkdsk g: /f and restarted, but this did not help with LG's updater either.

4) Malwarebytes is indeed an awesome application, though even a full scan revealed nothing.  The firewall/antivirus suite had run a scheduled, full scan earlier in the day, and the result was negative.

5) I rotated the USB ports into which the phone had been plugged in to, both with the battery inserted, and with it out.  Same results each time.

6) After repeatedly following the prompts to install (and reinstall!) the USB drivers from within the LG Updater application, with no further prompts following, I began experimenting with the pull-down menu options.  Up to that point, the application didn't even "see" the phone.  The status window was empty.

What finally did work was the "Recovery Phone" option in the Customer Support menu: this seemed to make the application actually look for the phone, and find it.  From that point, the update option started, and the process took about 17 minutes.

Awesome to have a speakerphone again!

Thank you so much for your methodical steps - they helped me think through what was (and was not) working... It would have been nice were the process not so convoluted, but it is what it is ...

In the end, it was successful, and that's what matters.

My Touch has version 3. When I run the updater it sees that I have version 3 and says no updates are necessary as it has the latest version available. When I use the Download tab in the updater all that is shows available is the USB drivers and the manuals, no firmware updates. I'm running this on a 32 bit Win7 laptop. What am I doing wrong?

I love to do things for myself but I agree in this case it would be smart to go to the store and let them do it. I have a doctor's appt. in the morning and won't be more than 5-10 minutes from them so it would be silly not to stop by.I have the v07 file and LGNPST but it seems that that could be a recipe for disaster if you don't know what you're doing.