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LG Env Touch > LG Env Touch General Category > Phone Glitches > My phone turns off then on like every 30 seconds!? Pages: [1] « previous next » Author Topic: My phone turns off then on like every 30 seconds!?  (Read 1298 times) 0 Members and 1 Guest are viewing this topic. snowboarderrrx16 Intern Cookies: +0/-0 Offline Posts: 2 My phone turns off then on like every 30 seconds!? « on: August 07, 2009, 07:15:56 PM » well i have had my phone for about 2 months now. i have never had this problem until today. and it has happened about every thirty seconds or so. i mean the phone is unusable. it just turns off. i dont even know if it is turning off, but its displaying the red verizon logo. i have no idea what to do. has anyone else ever had this problem? if you did, what did you do to fix it? what do you think i should do? Logged mmb27 Administrator Cookies: +7/-0 Offline Gender: Posts: 1068 Will work for $ Re: My phone turns off then on like every 30 seconds!? « Reply #1 on: August 07, 2009, 07:59:04 PM » try a hard reset, if that doesn't work take it to vzw. hard reset pull the battery with the phone on, then wait a few minutes and then put the battery back in Logged wamslch Intern Cookies: +0/-0 Offline Posts: 1 Re: My phone turns off then on like every 30 seconds!? « Reply #2 on: August 08, 2009, 12:56:10 PM » That is a known issue, and there is a software update that will fix it, but you have to go to a Verizon Store for the update.  You need to have them update your software to VX11KV04.  That should fix it. Logged env123456789 Intern Cookies: +0/-0 Offline Posts: 1 Re: My phone turns off then on like every 30 seconds!? « Reply #3 on: September 12, 2009, 02:20:52 PM » Quote from: mmb27 on August 07, 2009, 07:59:04 PM try a hard reset, if that doesn't work take it to vzw. hard reset pull the battery with the phone on, then wait a few minutes and then put the battery back in u probly have it on power save mode Logged gir676767 Retired Staff Cookies: +1/-0 Offline Gender: Posts: 468 Re: My phone turns off then on like every 30 seconds!? « Reply #4 on: September 12, 2009, 05:19:38 PM » Quote from: env123456789 on September 12, 2009, 02:20:52 PM Quote from: mmb27 on August 07, 2009, 07:59:04 PM try a hard reset, if that doesn't work take it to vzw. hard reset pull the battery with the phone on, then wait a few minutes and then put the battery back in u probly have it on power save mode First off why did you quote mmb27 it was snowboarderrrx16 question. Second i couldnt find a power save feature at all on the phone and if there was it would not cause the phone to shut of every 30 seconds as described above. We appreciate your help but please look into your answers before you post and a topic that over a month old with an incorrect answer. Logged cmonroe50 Intern Cookies: +0/-0 Offline Gender: Posts: 12 Re: My phone turns off then on like every 30 seconds!? « Reply #5 on: November 23, 2009, 09:54:08 PM » I just got one on ebay, it said it was new.  It did exactly what yours is doing.  Verizon said it is a software issue.  Sooooo they are sending me a new phone.  Call Verizon.  Maybe they will just give you a new one or fix it.  It seems to be a well known problem.  Good luck Logged naturegrrl Intern Cookies: +0/-0 Offline Gender: Posts: 4 Re: My phone turns off then on like every 30 seconds!? « Reply #6 on: December 22, 2009, 02:55:16 PM » Was your phone plugged into the charger when it was doing this?  I am having a similar problem but it only happens when I plug in... Logged RJT185 Associate Cookies: +0/-200 Offline Gender: Posts: 359 Re: My phone turns off then on like every 30 seconds!? « Reply #7 on: December 22, 2009, 04:19:31 PM » Quote from: cmonroe50 on November 23, 2009, 09:54:08 PM I just got one on ebay, it said it was new.  It did exactly what yours is doing.  Verizon said it is a software issue.  Sooooo they are sending me a new phone.  Call Verizon.  Maybe they will just give you a new one or fix it.  It seems to be a well known problem.  Good luck VZW is sending a new one even tho you got it from Ebay?? Logged Pages: [1] : solstice than hard the turns touch off turning google envy thirtyreset thirty reboot verizon why from with master problems « previous next » Jump to: Please select a destination: ----------------------------- Env Touch Forum Rules (Everyone Must Read!) ----------------------------- => Forum Rules ----------------------------- Community & News ----------------------------- => Introduce Yourself => Announcements => Lounge (Off-Topic) ===> HTC Incredible ===> HTC Thunderbolt ===> Droid X => enV Touch Contests ----------------------------- LG Env Touch General Category ----------------------------- => Guides & Downloads ===> Bitpim Discussions => General LG Env Touch Discussion => Firmware Updates => Ring Tones & Free Wall Papers => LG Env Touch Reviews and Videos => LG Env Touch Tips & Tricks => Phone Glitches => LG Env Touch Accessories => Market Place ----------------------------- enV-Touch Features ----------------------------- => Camera & Video => Browser & Media Center Apps => Games => Tools & Data => Music, Voice & Audio   Got a new phone? 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