cheese
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« on: January 01, 2010, 10:28:06 PM » |
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ok so my sister has a env touch also, so after a coupe,, months with the phone one of the speakers had a malfunction after my friend accidentally put whip cream frosting on the speaker that is dead now and makes a higher pitched noise like a vintage arcade game. shes ;ike flipping out now so can someone help me with this problem.
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RJT185
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« Reply #1 on: January 02, 2010, 06:50:26 AM » |
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If she's got the Asurion insurance, she could get one over-night-ed to her for the replacement fee of $89.00. Without insurance, depending on the age of the phone, and with the right sob story, she probably could get a VZW store to do the same as long as neither of the water mark stickers in the battery bay have been triggered.
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cheese
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« Reply #2 on: January 02, 2010, 11:25:07 AM » |
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ok thanks she might go to vzw today.
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RJT185
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« Reply #3 on: January 02, 2010, 11:35:34 AM » |
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good luck with that!
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cheese
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« Reply #4 on: January 02, 2010, 02:23:13 PM » |
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Um srry miss but you will have to pay us 50 dollors for us to see whats wrong with your phone and transfer all the files give you the phone back.
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RJT185
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« Reply #5 on: January 02, 2010, 03:38:06 PM » |
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$50.00 is the replacement fee, so I'm not really surprised there. If they do offer to replace it, it's better than a) a larger fee, b) no replacement at all, c) paying retail to replace.
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cheese
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« Reply #6 on: January 02, 2010, 04:03:18 PM » |
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that is true
it was like when i had a vx5400 and every month found a new way to break it and they just kept giving me the same phone
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RJT185
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« Reply #7 on: January 02, 2010, 04:24:58 PM » |
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that is true
it was like when i had a vx5400 and every month found a new way to break it and they just kept giving me the same phone
did ya get charged every month as well?? |
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cheese
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« Reply #8 on: January 02, 2010, 08:00:55 PM » |
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what the 50 dollor thing yes i had to pay for that.
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RJT185
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« Reply #9 on: January 03, 2010, 07:01:44 AM » |
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what the 50 dollor thing yes i had to pay for that.
That gets expensive, lol. And it's a bummer, lol. |
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cheese
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« Reply #10 on: January 03, 2010, 08:59:07 AM » |
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i thought that they get rid of the old phones when the new ones come in but it seems like they just keep the old ones in the back.
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« Reply #11 on: January 06, 2010, 04:52:42 PM » |
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Oh yes.. They don't just keep them in the back, they send them off to this warehouse that puts a shiny and somewhat transparent sticker on the phone that says "Certified Like New".
I think it's just a load of crock if ya ask me..
But then again everybody complains when there phone starts messin up..
I remember back when there was only a land-line to depend on.
Oh well, quityerbitchin..
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cheese
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« Reply #12 on: January 06, 2010, 04:55:45 PM » |
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ye it doesnt make sense to complain when the phone messes up like minor stuff. The only time ill probably complain about if my phone was not able to call people
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